1. Contact Support
For account, generation, billing, or technical questions, email info@pixtify.com.
For App Store review: Pixtify support is handled through info@pixtify.com. Include the test account email and any relevant generation, billing, or device details in the message.
2. What to Include
To help us investigate quickly, include the following details when they apply:
- Your Pixtify account email address
- The device and operating system you are using
- The product photo or generation workflow you were trying to complete
- Any error message shown in the app
- Whether the issue affects upload, analysis, style selection, generation, download, sharing, credits, or sign-in
3. Billing and Credits
For questions about credits, invoices, refunds, or paid plans, email info@pixtify.com. You can also review the refund policy and terms of service.
4. Privacy Requests
For privacy, deletion, or data access requests, email info@pixtify.com. You can review how Pixtify handles image and account data in the privacy policy.
Questions?
If you have any questions about this policy, please contact us at info@pixtify.com